[ref. x23493316] Bogotá - Operations Manager (Minimo B2)
The Operations Manager oversees the production, delivery, and quality control of the companys products or services. They are responsible for managing and optimizing the processes, people, and resources that contribute to the companys operational success. This includes improving efficiency, minimizing costs, managing inventory, coordinating teams, and ensuring that production meets customer demands and quality standards.Key Responsibilities:
- Process Optimization:
o Continuously evaluate existing processes and propose improvements to increase efficiency.
o Conduct workflow analysis and make recommendations to streamline operations.
- Resource Management:
o Ensure adequate staffing levels and manage schedules to meet demand.
o Optimize inventory management to reduce waste and avoid shortages.
- Supply Chain Management:
o Monitor and manage inventory levels to prevent overstocking or stockouts.
o Track and report on key supply chain metrics, such as lead time, order fulfillment, and cost reduction.
- Quality Control and Compliance:
o Enforce adherence to industry regulations, safety standards, and internal company policies.
o Conduct audits and regular inspections to maintain product and service quality.
- Team Leadership and Development:
o Set performance targets and conduct regular performance reviews.
o Provide coaching and mentorship to team members to promote skill development and career growth.
- Budgeting and Cost Control:
o Identify opportunities to reduce costs without sacrificing quality.
o Analyze financial data and prepare reports to assess operational performance.
- Project Management:
o Ensure projects are completed on time, within budget, and aligned with company goals.
o Monitor project progress and resolve any issues that arise during execution.
- Customer Satisfaction and Service:
o Monitor customer feedback and satisfaction levels, addressing complaints and issues promptly.
o Work cross-functionally with customer service, sales, and marketing teams to align operations with customer needs.9. Data Analysis and Reporting:
o Collect, analyze, and report on key performance indicators (KPIs) related to operational efficiency.o Use data-driven insights to make informed decisions and drive continuous improvement.
- Risk Management:
o Ensure business continuity plans are in place in case of emergencies.
RequerimientosEducación mínima: Universidad / Carrera tecnológica
3 años de experiencia
Palabras clave: operaciones, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente