Customer support representative (With hiring bonus)

Customer Service Representative

WE HAVE HIRING BONUS!!!

Keywords:

• Customer Service
• Advanced English
• Job in Envigado
• Customer Support
• Hiring Bonus

Enjoy the flexibility of working from Monday to Sunday with two days off. If you're enthusiastic, motivated, and ready to make a difference, apply now to receive a hiring bonus!

Responsibilities:

• Strong desire to be helpful and take ownership to resolve customer situations
• Identify root cause of inquiries by asking probing questions to determine the best solution
• Use provided customer relationship management tools to research inquiries and document customer interactions
• Receive and respond to inbound customer inquiries via phone email and text while updating internal computer applications and systems
• Maintain required product knowledge to deliver best in class service
• Exhibit a positive attitude and bring enthusiasm to work each day
• Proven record of great attendance and demonstrating skills as a team player

Requirements:

• Advanced English proficiency
• Experience in customer service environments
• Excellent communication skills

Other skills:

Hard skills:

• CRM Tools
• Phone Communication

Soft skills:

• Problem Solving
• Teamwork Skills
• Positive Attitude

Education level:

• Bachillerato completo

Job sectors:

• Servicio al cliente y afines